esennia.com

How can I pay?

You may pay for your order with a credit card or through a bank transfer with no extra charges.
- Delievery costs outside the Canary Islands for purchases below 45€ are charged at 7€.
- Orders over 45€ to mainland Spain have no delievery charges.
- There are no delivery costs for orders in the Canary Islands.

1. CREDIT/DEBIT CARD PAYMENT You can use any of the following cards to make your order: Visa, Visa electron, Mastercard, American Express. All payments with a credit card are done with a 3D Secure model whose process is defined below:

a. When you select the credit or debit card payment method we will redirect you to our bank Banco Santander central Hispano's secure website with encrypted data. Here you will be asked to enter your card number, expiry date and the CVV2/ CVC2 code.

b. You will then be redirected to a page where the bank will ask for your secret PIN number which you use in ATMs or the special PIN (secret code) for online payments you would have asked for in your bank beforehand.

c. Lastly, you will see a page which will show the status of your payment. If the bank has authorised the payment you will be given an authorization code. You may print this page. You should click the “close” button in order to finish the purchase. Following this you will return to our website where we will thank you for the purchase made.

All credit and debit card holders are subject to validation and authorisation by both us and the card issuer, as we take security and fraude very seriously.

3 . BANK TRANSFER : You may pay for your order through a bank transfer using the following information:

Bank account holder: Khatnani SA

Bank account number: 0049-0565-51-2510347706

IBAN: ES25 0049 0565 51 2510347706

SWIFT / BIC: BSCHESMMXXX

Bank Name: Banco Santander Central Hispano

Bank Address: CL MARRUECOS S-N. 35290 SAN BARTOLOME DE TIRAJANA. Las Palmas

It's important that you state your name and order number (which will be given to you when your order is confirmed) when you do the transfer or deposit, so that we can link your account and details. In order to ensure fast and correct shipping, it is also important to send a copy of the deposit made to the follwoing email address:

4. BILLS

If you need an invoice of your order, please contact us either over the phone or via email. We will need your order number, fiscal address and tax identification number.

5. TAXES

All items shown and all items in the shopping basket with the relevant delievery charges include taxes.